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I. General information

1.1. The website is run by WOLF IT with its registered office at: Augustyna Szamarzewskiego 31/19, Poznań 60-551. WOLF IT's NIP number is 777-342-10-55 1.2. Contact with the website is possible via the e-mail address: and telephone numbers: 698-740-424 and +48 519-835-627.

II. Orders

2.1. Orders placed on the website will be processed no later than 10 days from the order date.

2.2. The customer has the right to withdraw from the contract. Withdrawal takes place in accordance with applicable law. Valid for 14 days.

2.3. The order processing time is a maximum of 10 days from the date of placing the order.

III. Personal data

3.1. Customers' personal data are collected to fulfill orders and for marketing purposes.

3.2. By registering an account or purchasing a product on, the customer consents to the processing of his or her personal data in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to data processing. personal data (GDPR) and other legal provisions regarding the protection of personal data.

3.3. The administrator of personal data on the website is Rozalia Szkiłądź. Contact with the Personal Data Administrator is possible at the following e-mail address:

IV. Processing and sharing of personal data

4.1. Personal data may be processed and shared with the following websites and platforms: Shopify, Meta, Facebook, Instagram, Snapchat, Pinterest, Google, YouTube.

4.2. Sharing personal data takes place only within the scope of order fulfillment and marketing and promotional activities offered by

4.3. The website uses appropriate technical and organizational measures to protect customers' personal data against unauthorized access, loss or unauthorized disclosure.

V. Obligation to provide information about the content of orders

5.1. After placing an order for a digital product, the customer can send information regarding the content of the order to the e-mail address: . Lack of this information may result in the order being included in the package.

VI. Complaints

Digital product complaints

  1. The customer has the right to submit complaints regarding the purchased digital product in the event of technical defects, compliance with the description or other non-compliance with the purchase contract.
  2. Complaints about digital products should be submitted electronically to the e-mail address within 14 days of discovering the defect or non-compliance.
  3. When filing a complaint, please provide the Customer's identifying data and describe the problem or product defect in detail.
  4. After receiving the complaint, the Seller undertakes to consider the complaint within 30 days from the date of submission.
  5. In the event of justified complaints, the Seller will take corrective actions or propose another solution in accordance with applicable law.
  6. The customer has the right to withdraw from the contract if the product defect is not removed in due time or if repair is impossible.
  7. If new software or a digital file is made available as part of a complaint, the Customer undertakes to delete the previously made available product from any media on which it was saved.
  8. Consideration of the complaint does not release the Customer from the obligation to pay the price for the purchased digital products, unless the contract is terminated in accordance with the provisions of the regulations.
  9. The customer has the right to claim warranty rights for defects in the digital product in accordance with applicable law.
  10. In matters not regulated by these regulations, the provisions of the Civil Code and other relevant acts shall apply.


VII. Final provisions

7.1. The regulations of the website enter into force on [the date of entry into force of the regulations] and are valid for all users of the service.

7.2. The website reserves the right to change the regulations. In the event of a change to the regulations, the Customer will be informed by e-mail.

7.3. Any disputes arising from the use of the website will be resolved by the courts competent for the place where the website is based.

7.4. In order to enable the use of products on Instagram and Facebook, adapts its regulations to the requirements of these platforms, taking into account the maximum permissible scope of the regulations on these platforms.

The Regulations enter into force on February 27, 2024


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